There are two kinds of people I loathe. One, the ones who don't work and make money for themselves. Two, the ones who work but do not do their job properly. Our Indian Government offices are a perfect example of the latter. Yesterday was a day that I would never forget in my life. I missed going to office, did not complete the task I was expected to do in the interim, missed lunch, and then came back home with a deadly migraine.
A few days ago, my husband and I decided to get our passports renewed as it just a few months away from the expiry date. When we started off the process online, we were thrilled. All you had to do is create an account, download a PDF, update your data in it, save it in the format of an XML, upload it, make a payment and choose a time-slot for the verification of the documents at a nearest passport center. It was done in under ten minutes for each of us. We were impressed with how much the process has improved and thought that half the battle was won. Thankfully, both of us got the same time slot too, Monday 12.45 to 1 pm. Expecting it to be done quickly, both of us sent a mail to our respective work places saying that we would connect after 2 pm and left home by 10.30 to beat the traffic and make it on time.